Kansai Airports

EAAA

To cope with the rapidly changing aviation market and the increasing demand in the East Asia region, East Asia Airports Alliance (EAAA), a cooperative organization of leading airport operators from China, Japan and Korea was established in Jeju, Korea in December 2001.

EAAA members hold regular meetings at least once a year and may hold additional meetings if necessary. EAAA members take turns in hosting regular meetings, and Kansai Airports hosted the 12th regular meeting at Kansai International Airport in 2013.

Since its foundation, EAAA has actively worked together to improve air transport and passenger services in the East Asia region through eager discussion of common problems associated with airport operations and management.

Discussion points

EAAA members have been discussing and exchanging opinions on various topics since its establishment. We would like to introduce our recent activities:

Building a joint Website

In order to easily obtain the necessary information when customers travel within East Asia , we have set up mutual links from this introduction page to the Website of each airport.

Standardization of airport signage

Based on the "EAAA Recommended Glossary and Pictogram Examples" jointly edited by member airports, we discussed the standardization of guidance signs for the future terminal renovations.

Joint customer satisfaction campaign

Members exchanged ideas how we can provide better service for passengers.

Cost efficiency initiatives

Members shared ideas how to improve our cost efficiency.

Simplified passenger flow

Members exchanged their views and sought clarifications on transfer passenger flow of respective airports. Members also discussed a joint project on simplifying the flow of passengers between member airports for a future initiative.

Airport marketing promotion

In order to meet the expectations of passengers and strengthen the comprehensive use of airports for sustainable development, members shared the best practices in every field of service facilitation at the airports.

Security

Members made presentations and exchanged views on "Airport Safety and Security."

Universal design

Members exchanged information about universal design both in facilities and services at the airport.

Environmental Activities

Members made presentations and exchanged views on "Strategy for becoming a sustainable environmental airport.

Intermodal transportation

Members exchanged opinions on combined integrated transport that transports customers and cargo by combining transportation means such as aircraft, railroads, rolling stock, and ships.

Initiatives in the commercial field

Members made presentations and exchanged views on the commercial field of the airport.

Members