Our Challenges

The Future We Aim to Create

We aim to be globally recognized as a pioneer
in the aviation industry across the Asia-Pacific region,
continuously shaping the future of airport operations
as a world-class airport operator.

Turning journeys into unforgettable experiences.
That’s our mission at Kansai Airports.

We continue to take on challenges to offer new experiences at the airport
—an integral part of the journey.

Challenge for Future

Kansai Airports Group is actively working in a variety of fields in collaboration with stakeholders and the local community to create a new airport experience and contribute to the development of Kansai and Japan.

Our initiatives in various areas.　Safety initiatives: Build strong airports that can respond appropriately to emergencies and recover quickly.　Fast travel initiatives: Promote digitalization to improve efficiency in airport operations.　Environmental initiatives: Actively collaborate with local communities to realize a sustainable society.

Our Journey of Challenges

Kansai Airports has undertaken a wide range of initiatives, including several “firsts” and “largest” achievements among Japanese airports.
Here, we present the journey of our challenges and accomplishments.

  • 2025

    • Mar.

      Kansai International Airport Terminal 1 Renovation Grand Opening

      Terminal 1 at Kansai International Airport after renovation.

    • Feb.

      The largest domestic airport!

      Solar power generation facilities begin operation at Kansai International Airport and Osaka Itami Airport

      Solar power generation facilities.

  • 2024

    • Jul.

      A first at a domestic airport!

      Providing wheelchair mobility assistance services to airlines and other organizations

      Wheelchair mobility support services being provided.

  • 2023

    • Aug.

      Largest domestic airport!

      Osaka Itami Airport introduces Japan's largest number of EV charging outlets

      An electric vehicle charger sign.

    • Apr.

      Seaweed harvested at Kansai International Airport was transplanted to Hannan City

      Donating collected seaweed to Hannan City.

    • Mar.

      Kansai Airports formulates new environmental plan (Environmental Vision 2050 and Environmental Goals 2030)

      A diagram of Environmental Vision 2050, which aims to create a sustainable society through decarbonization, a circular economy, and living in harmony with the environment.

  • 2022

    • Dec.

      Seaweed beds around Kansai International Airport receive J Blue Credit certification

      Seaweed beds around Kansai International Airport.

    • Oct.

      A first for an airport company!

      Joined "ACT FOR SKY" to promote the commercialization, dissemination and expansion of domestically produced SAF

      Logos of companies participating in Act for Sky.

    • Jun.

      Memorandum of Understanding signed on cooperation toward commercialization of domestically produced SAF

    • Jun.

      Airbus and Kansai Airports collaborate to explore hydrogen utilization in Japan

      Signing a memorandum of understanding for the commercialization of domestically produced SAF.

    • Oct.

      First in Osaka Prefecture!

      Introduction of hydrogen-powered fuel cell buses

      A fuel cell bus.

    • Feb.

      AODB (Airport Operational Data Base) begins operation

      Airport operations using AODB. Airport operation information is aggregated and centralized throughout airline companies, civil aviation authorities, and government agencies, as well as ground handlers and transport facilities.

  • 2021

    • Nov.

      A first at a domestic airport!

      Three airports achieve Airport Carbon Certification Level 4

      Airport Carbon Accreditation Level 4 certification was obtained.

    • Oct.

      Disaster prevention work completed at Kansai International Airport

      A road and its walls after disaster prevention work.

    • Introduction of autonomous patrol surveillance robots

      An autonomous patrol surveillance robot.

  • 2020

    • Jul.

      Grand opening of renovated Osaka Itami Airport

      OSAKA Itami Airport after renovation.

  • 2019

    • Jun.

      A first at a domestic airport!

      Community acquires CEIV Pharma certification for pharmaceutical air transport quality

      The CEIV Pharma certification logo certifying pharmaceutical air transport quality.

    • Apr.

      Formulating a new BCP (Business Continuity Plan)

      New BCP. Prevention: Strengthen the daily operation framework and enhance education and training. → Disaster mitigation and emergency response: Ensure attentive passenger services and multi-layered information transmission. These measures aim to achieve early recovery.

    • Mar.

      "Customer Feedback Device" measures customer satisfaction in real time

      Customer feedback device.

  • 2018

    • May.

      Started "displaying estimated waiting times" using IT

      Estimated waiting time for each boarding gate is displayed in four levels: Not Busy, Less Busy, Busy, and Very Busy.

  • 2017

    • Jan.

      A first at a domestic airport!

      Walk-through commercial facility (Terminal 2 International Terminal)

      A walk-through commercial facility.

    • A first at a domestic airport!

      Smart lanes introduced (International flights, Terminal 2 Building)

      Staff working at a smart lane.

  • 2016

    • Apr.

      Japan's first concessionaire, operating multiple airports!

      Kansai Airports begins operation of Kansai International Airport and Osaka Itami Airport

      Kansai Airports logo.